Shipping policy
Shipping Policy
Thank you for shopping with IVANKART.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Destinations
We currently ship to countries within the European Union and selected international destinations.
Delivery Times
Estimated delivery times:
- Netherlands: 1–3 business days
- Germany, Belgium, France, Austria: 2–5 business days
- Other EU countries: 3–10 business days
- International destinations: 7–21 business days
Delivery times are estimates and may vary due to customs procedures, carrier delays, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on destination and selected shipping method.
Free shipping promotions may be offered from time to time and will be clearly displayed on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Customs, Duties and Taxes
For orders shipped outside the European Union, customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
Damaged or Lost Shipments
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery or expected delivery date.
Contact:
info@ivankart.com
Contact Information
IVANKART B.V.
The Netherlands
Email: info@ivankart.com